Notice: Hik-Connect Service Release
Jan. 3, 2017
To Our Valued Customers,
Hikvision is pleased to announce the launch of its Hik-Connect service for customers migrating from the HiDDNS Service (please refer to the Dec. 13, 2016 Notice: HiDDNS Service Migrates to Hik-Connect).
Beginning Jan. 3, 2017, the Hik-Connect web portal, www.hik-connect.com, will be available for account registration, to add devices, for centralized management of devices registered to the Hik-Connect platform with domain name, and for device access via domain name link on a web browser. For existing HiDDNS connected devices, customers can still view the devices directly via their domain URL (www.hik-online.com/domainName) through a web browser, iVMS-4200 or iVMS-4500.In the meantime, customers can use the Hik-Connect App (IOS & Android) to add registered devices for remote management. Hikvision will release a new version of the Hik-Connect App that we expect to be approved by Apple and Google Play and ready for downloading around Jan. 10, 2017. At that time, customers will be able to add devices by Hik-Connect Domain, IP/Domain method, and also continue using the alarm PUSH notification service. For more details about the Hik-Connect service, please consult the following how-to guides: http://www.hikvision.com/en/faq_81.html.
Please be aware of the upcoming release information:
| Items | Details | Release Dates | Remarks |
| Hik-Connect web portal (www.hik-connect.com) | ·Hik-Connect account registration. ·Hik-Connect devices centralized management. | Jan. 3, 2017 | N/A |
Hik-Connect App (IOS and Android) | ·Hik-Connect account registration. ·New Device tab is used for adding devices by Hik-Connect Domain, IP/Domain method. | Jan. 4, 2017 submit to IOS APP Store/Google Play | Estimating extra 4-7 days until approval is completed |
As they become available, Hikvision will upload the corresponding device (including IP cameras and recorders) firmware that supports Hik-Connect, on the Hikvision website. In the interim, customers can take advantage of the Hik-Connect platform features by following a few easy steps.
Here are the set-up instructions:
Upgrade device to proper firmware that supports Hik-Connect
Enable “Hik-Connect” on device local or web GUI, and configure corresponding parameters if necessary
Download the Hik-Connect App from the IOS App store/Google Play
Register user’s personal account via email or phone number at Hik-Connect App/Hik -Connect web portal
Add user’s owned devices into user’s registered account at Hik-Connect App/Hik- Connect web portal
Adding the device by Hik-Connect Domain method is necessary if customers want to use the new domain name service on Hik-Connect App
The new registered device is ready to use
If you have any questions, please contact your Hikvision representative or Hikvision Tech Support at support@hikvision.com
Hikvision Digital Technology Co., Ltd
Hangzhou, China
Notice: HiDDNS Service Migrates to Hik-Connect
Dec. 13, 2016
To Our Valued Customers,
Hikvision is pleased to announce the migration from Hikvision’s HiDDNS Service to the Hik-Connect platform.
Hikvision has offered HiDDNS, a Dynamic Domain Name Service, (www.hik-online.com) as an optional service to end users to enable remote access to their video surveillance cameras from a connected device.
As the user base continues to grow, Hikvision is migrating to the new Hik-Connect platform, which offers additional scalability by removing restrictions on capacity. With Hik-Connect on Amazon Web Service we leverage their best practices to enhance our security. Alternatively, customers still have the option to use any other third-party DDNS platform, such as DynDns, No-IP and PeanutHull.
The HiDDNS web portal will be discontinued on Dec. 30, 2016; customers will not be able to register new accounts on www.hik-online.com, nor will they have the ability to access the Device Status tab or the Device Management tab. However, HiDDNS device functionality will not be affected, and users will continue to be able to access each device via domain URL or through iVMS-4200/iVMS-4500 client software.
As of Feb. 16, 2017, no new devices can be registered using the current HiDDNS platform. However, previously registered devices will continue to function on the HiDDNS platform.
The fully featured HIk-Connect platform will be ready in Q1 2017. In the meantime, customers can use the Hik-Connect App to register devices. Once the full platform is online, customers will use the same login account created using the Hik-Connect APP or iVMS-4500 App to centrally manage all devices.
Here are the set-up instructions:
Upgrade device to proper firmware that supports Hik-Connect
Enable “Hik-Connect” on device local or Web GUI, and configure corresponding parameters if necessary
Download the Hik-Connect App from the IOS App store/Google Play
Register user’s personal account via email or phone number at Hik-Connect App/Hik Connect web portal/iVMS-4200
Add user’s owned devices into user’s registered account
The new registered device is ready to use
If you have any questions, please contact your Hikvision representative or Hikvision Tech Support at support@hikvision.com
Hikvision Digital Technology Co., Ltd
Hangzhou, China
HIKVISION’s newly manufactured devices (i.e. IP cameras (IPC), PTZ cameras, digital video recorders (DVR) and network video recorders (NVR)) with the latest firmware (IPC and PTZ from V5.3.0 DVR/NVR from V3.3.0) no longer have a default password. When using the device for the first time users need to activate the device through a compulsory password setting.
Tested-compatible USB Flash Disk (FAT32)
Aigo mini L8202, 1GB (need to be formatted)
Aigo Mini MP3-H06 Plus, 128M
Aigo Mini, 128M (supported after software version modified on Jan. 4, 2005)
Babydisk, 64M (manufacturer: Hansol Hedy)
Caixing, 128M
CoDisk, 64M
Crucial, 1G
DANE-ELEC, 512M
Imation, 128M
Kingsoft MD07, 1G
Kingston Data Traveler, 2GB
Kingston Data Traveler, 4GB
KingSton, 1G
Lexar, 1G
LG M4, 4G
Memorex, 1G
Netac ODF, 64M
Netac ODN (upgraded), 32M
Netac OSC 64M, 32M
Netac U200, 128M (USB flash disk)
Newman Flash Disk, 32M
Newman V3, 2GB
Newman V6, 1GB
PNY Attaché, 1G
PNY attaché, 1G
RUNDISK RM-UR03, 128M
Samsung, 64M
SanDisk, 1G
Shinco, 1G
SMART, 128M
UNIbit, 128M
Unis Z-301, 4GB
Tested-incompatible USB Flash Disk
Aigo Mini Type Generation II, 1GB
Aigo Mini Type Generation II, 256M
Kingsoft MD09, 1G
Kingsoft MD2007, 1G/2G
Kingston Data Traveler, 1GB
Unis Chac USB2.0, 1GB
Tested-compatible USB HDD (FAT32)
Aigo Generation III, 80G
Aigo Portable Storage H8165, 250G
Aigo Portable Storage II (Smart Security), 40G
IBM, 20G/30G
Lenovo, 80G
NESON2501S, 500G
NESON2502B, 500G
NESON3501B, 1T
Newman Newsmy, 40G
Newman Traveller, 2.5T/40G
Newman YDStar E80, 160G
OMATA 3.5’’ Portable HD Enclosure
PC HD+YDStar Disk Enclosure
Samsung NM-0704, 160GB
Seagate FreeAgent Go, 160G
STYSEN E02 HD Enclosure + Samsung Kinpo 2.5’’ HD
YDStar (Sony) +Mobile PC HD
YDStar Su35 External HD Enclosure plus Seagate 7200.7 80G HD
Tested-compatible USB R/W
Aigo ME-335U2
Aigo YDStar
Aigo F5232BU
ASUS CRW-4824A + YDStar USB Adapter Box
BenQ (CD/DVD) EW164B
BENQ 5232WI-ok2
BENQ EW162I-OK2
BenQ TW200D
IMPRESS
LG GSA-E60N
LG(CD/DVD) GSA-E10L
Samsung SE-S204
Samsung SE-S224
Samsung(CD/DVD) SE-S164
Sony + YDStar USB Adapter Box
SONY CD-R/RW CRX225E + Adapter Cable
SONY CD-R/RW CRX230AD + Adapter Cable
Tested-compatible SATA R/W
ASUS DRW-22B1ST
LG GH20NS10
LG GH22NS50
LITEON iHAS324-26 Y (compatible with DS-8000/8100/9000 series DVR)
Panasonic SW-9588-C
Pioneer DVR-212CHG
Pioneer DVR-217CHG
Samsung SE-S204
Samsung SH-S223
Samsung TS-H653F
Sony AD-7200S
Sony AW-G170S
Tested-compatible IDE R/W
ASUS DVD(IDE) DRW-1608P3S
ASUS DVD(IDE) DRW-1814BL
ASUS DVD(IDE) RD-W8141LB
BenQ DVD(IDE) DW1670
BenQ DVD(IDE) DW1680
LG CD-R/RW GCE-8525B
LG DVD(IDE) GSA-H12N
LG DVD(IDE) GSA-H20L
LG GH22NP20
LG GSA-H55N
NEC DVD R/RW & CD-R/RW ND-3500A
Samsung DVD(IDE) TS-H652
Sony CD-R/RW CRX225E
Sony DVD(IDE) DW?G120A
Sony DVD(IDE) DW?Q120A
Toshiba Samsung CD-RW SH-R522
Toshiba Samsung DVD Writer SH-S182
Tested-compatible TF (microSD) Card
• Kingston: 4G/8G/16G/32G/64G/128G
• Sandisk: 4G/8G/16G/32G/64G/128G
• Transcend: 4G/8G/16G/32G/64G
• Samsung: 4G/8G/16G/32G/64G
• Kingmax: 4G/8G/16G/32G/64G